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TRACY ROBINSON AUCTIONEERS


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  • Terms & Conditions

Terms & Conditions



Welcome to Tracy Robinson Auctioneers. By registering and placing a bid, you agree to the following terms and conditions. Please read them carefully before bidding.


Each auction listing will include specific details such as closing time, inspection times, location, and pickup instructions. These general terms apply to all auctions unless otherwise noted.



Auction Format



  • All bidding is conducted online via HiBid.
  • Auctions use a staggered soft-close format: lots close a few seconds apart, and last-second bids extend the closing time for that item.
  • Tip: Place your maximum bid early to avoid missing out.


Buyer's Premium



  • A 10% Buyer’s Premium is added to the final bid of every item.
  • Example: If you win an item for $100, your total will be $110.


Preview & Inspection



  • Inspection times vary by auction.
  • Preview may be offered by appointment, during posted hours, or not at all.
  • Check each auction listing for specific inspection details.


Auction Format



  • All bidding is conducted online via HiBid.
  • Auctions use a staggered soft-close format: lots close a few seconds apart, and last-second bids extend the closing time for that item.
  • Tip: Place your maximum bid early to avoid missing out.


Payment & Fees



  • Accepted Methods: Cash, Check, Credit Card
  • Credit Card Fee: 3% surcharge on all credit card payments
  • Payment Due: At scheduled loadout/pickup

If payment is not made on-site, your credit card on file will be automatically charged for the full invoice amount (including premiums and fees).



Pickup & Loadout



  • Pickup details (date, time, and location) are listed with each auction.
  • Important:
    • No staff or equipment is provided—bring your own help and supplies.
    • All items must be removed during the scheduled pickup window.
    • Items not picked up will be forfeited without refund. Title reverts to Robinson Auction Company.
  • Contact us before bidding if you cannot meet pickup requirements.


Registration Requirements



To bid, you must provide:

  • Full legal name
  • Mailing address
  • Phone number
  • Email address
  • Valid credit card on file

By registering, you authorize Robinson Auction Company to charge your card for winning bids, buyer’s premiums, and applicable fees.



Shipping Policy



  • Shipping is not offered unless stated on a specific auction listing.
  • Limited shipping may be available for small items—contact us before bidding to confirm cost and availability.​


Technology Disclaimer



We are not responsible for internet issues, service interruptions, or browser problems that may affect bidding. To avoid missing out, consider placing maximum proxy bids in advance.



Special Terms



  • All bids are binding contracts.
  • Items are sold “as is” with no warranties or guarantees.
  • No returns—all sales are final.
  • Bidders must be 18 years or older.
  • Descriptions are provided for guidance only and are not guaranteed.
  • Errors or omissions are not the responsibility of the auctioneer.
  • We reserve the right to refuse service, add or remove lots, or cancel an auction. Announcements made prior to auction close override previous terms.
  • All legal matters will be handled in Jefferson County, Arkansas.


Questions & Support



We want your auction experience to be smooth and successful.


📧 Email: info@robinsonauctionco.com



TRACY ROBINSON AUCTIONEERS



Phone: 870-489-3633
Email: info@robinsonauctionco.com
3707 Rhinehart Rd, Pine Bluff, AR 71602